After an accident, crash victims will report the accident to Dial-a-Clam at ICBC. They will be asked to either take their car into a claim centre to have it looked at or to take it to the authorized repair facility of their choice. For those who have been injured in the crash, visits to the doctor, chiropractor, physio-therapist, and massage therapist can start. THEN THE LETTER COMES!

“the information currently available to ICBC, including the minimal nature of the impact forces involved in the collision, as well as your physical condition at the time of the accident, has led us to believe that the accident did not result in any compensable injury”

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